Posted: Sat, 2nd Jan 2016 10:22 PM

#1

---

some of my winbus friends can not see their contact list
anyone know the reason why is this happening?

---

_Alien_

Posted: Sat, 2nd Jan 2016 10:41 PM

#2

---

hello,

please advise your friends to log out of win bus, close down any instances of it, make sure it is up to date, then try again

I have tested here and I can't see any issue so far

thanks

---

Posted: Sat, 2nd Jan 2016 11:16 PM

#3

---

Very well, thank you very much for answering, did all the above, but it did not work, they still do not see their contacts, they might have to reinstall

---

_Alien_

Posted: Sun, 3rd Jan 2016 6:01 AM

#4

---

please try to update and see if this issue is resolved. the update provides an alternative solution, this is a DNS issue with one of our upstream providers, but rather than wait for them to resolve their network issue we have provided a workaround now.

---

Posted: Fri, 22nd May 2020 2:04 AM

#5

---

Este problema aun sigue sucediendo... Y los mensajes "Sin conexión", cuando entras al mensajeador Winbus, y los lees, la fecha no es de cuando te han escrito, sino de cuando has iniciado sesión, y no puedes saber nunca cuando te escribieron pero no se preocupe Aun queda un largo camino por recorrer... 4 Años mas tarde y sigue pasando... ;:24 po fabó shoy shensiblesh

---

Shalom Jerusalem